Front Desk and Facilities Officer

For the Director’s Office, we are looking for a professional, resourceful and positive individual to be our next Front Desk & Facilities Officer.

The role

Reporting to the Head of Facility and working closely with the Senior Front Desk Officer, the Front Desk & Facilities Officer contributes to the smooth day-to-day functioning of DCAF’s Geneva headquarters. The position combines professional front desk services with facilities, hospitality and administrative support. It also provides flexible support to Facilities.

The post holder will help maintain a welcoming, well-organised and secure working environment for staff, visitors and partners, while ensuring continuity of front desk services during the absence of the Senior Front Desk Officer.

Key areas of operation

Manage front desk and reception services, including welcoming visitors, handling calls, administering badges and keys, and ensuring a professional reception environment.
Ensure continuity of front desk operations, working closely with the Senior Front Desk Officer and supporting security and emergency preparedness procedures as required.
Support HQ facilities, office supplies, hospitality and mail services, including purchasing, inventory management, meeting room set-up and liaison with relevant services and suppliers.
Provide administrative and organisational support to Facilities, including the preparation and coordination of meetings, visits and other engagements, as well as the preparation of presentations, briefing materials, background information and correspondence.

Your experience

Completed secondary education; a qualification in hospitality, facilities management, administration or a related field is an asset.
Demonstrated professional experience in reception, front-desk services, hospitality, facilities or a similar role, preferably in an international or multicultural environment.
Excellent interpersonal, organisational and customer-service skills, with the ability to manage multiple priorities efficiently and professionally.
Full professional proficiency in English and French, both written and spoken.
A valid work permit for Switzerland (or Swiss/EU citizenship) at the time of application is a prerequisite.

Additional skills and competencies

Proficiency in standard office applications, including Microsoft Office and Outlook; familiarity with SharePoint is an asset.
Ability to work independently and collaboratively in a multicultural and international environment.
Ability to gather, organise and synthesise information and prepare clear written and visual materials.
Strong organizational and coordination skills.
Attention to detail and ability to prioritize tasks.

We offer

a rewarding, dynamic and meaningful work experience
the chance to be part of a diverse team of collaborative, respectful, hardworking and values-driven people
the chance to contribute to advance the security of all people through nationally owned, inclusive, and participatory security sector reforms based on international norms and good practices.

If you think you are a good match and are enthusiastic about joining our team, please apply online by 18 October 2026, enclosing:

a one-page motivational statement in English describing your relevant experience and what you can bring to DCAF
a concise CV (maximum two pages)
a copy of your diplomas and work certificates (in one pdf document)

DCAF is committed to equality of opportunity and encourages applications from all qualified candidates regardless of sex, age, disability, gender identity, religion, or ethnicity.

DCAF is bound by the legal requirements and regulations regarding the issuance of work permits of the jurisdictions in which we operate.

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DCAF – Geneva Centre for Security Sector Governance is looking for a Front Desk and Facilities Officer