International Air Transport Association (IATA) is looking for an Information and Data Engagement Intern

Why you will love working here

• At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

You will report to the Head Engagement and Innovation within IATA's Information and Data (I&D) Division. You will support the Engagement team in the technical and operational enablement of digital engagement tools, helping ensure smooth execution of workshops, events, and industry initiatives.

This role is well suited for a candidate with an interest in technology, digital platforms, data, and user experience, combined with strong organizational and communication skills.

What your day would be like

• Support the configuration, testing, and day-to-day use of engagement tools and platforms.
• Assist in setting up workshop environments.
• Develop presentations for internal and external stakeholders.
• Help maintain structured repositories for engagement materials (presentations, recordings, summaries, outputs).
• Any ad hoc tasks assigned.

We would love to hear from you if

• You are a recent graduate or final-year student in Information Systems, Digital Business, Technology Management, Communications, Marketing, or a related field.
• You have strong communication, analytical, and problem-solving skills, with an interest in digital tools and technology-enabled engagement.
• You are an effective team player, comfortable working in a multicultural and international environment.
• You have strong PC skills and are comfortable working with digital platforms and collaboration tools, including MS Office (Word, Excel, PowerPoint, Outlook), Microsoft Teams, SharePoint, online forms, and CRM or engagement platforms such as Salesforce or Pardot.
• You are proficient in English. Knowledge of additional languages is an asset.

Advantageous:

• Knowledge of data, technology and/or cybersecurity.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!

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