International Telecommunication Union is looking for an Evaluation Intern

Vacancy notice no: 2262

Sector: SG

Department: OU

Country of contract: Switzerland

Duty station: Geneva

Type of contract: Internship

Duration of contract: 6 months

Recruitment open to: External

Application deadline (Midnight Geneva Time): 12 March 2026

ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.

Organizational Unit

The General Secretariat directs administrative, human and financial resources and activities of the Union, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication/ICT matters for operational and other purposes, and the provision of legal advice to the whole of the Union. The General Secretariat coordinates the implementation of the Strategic Plan, monitors the telecommunication/ICT environment and recommends as needed action relating to the Union's future policies and strategy. The General Secretariat ensures inter-sectoral coordination and cooperation to advance a whole of ITU approach (One-ITU) in headquarters and the field. The General Secretariat provides logistical and information technology support to the Union's activities including conferences and global forums; the coordination of the work of the Union with the United Nations system, and other international organizations; and the engagement of the Member States, Sector Members, and Academia. The General Secretariat manages corporate governance, and strategic communications and relations with the media, different stakeholder groups as well as the general public.

The mission of the OU is to provide independent and objective audit, investigation and evaluation services designed to add value and improve the Organization's operations and to enhance the integrity and reputation of the Organization across the whole ITU. The OU assists -in an independent manner- the ITU Secretary-General in the fulfilment of management, oversight and integrity responsibilities. The OU respects the federal structure of the ITU as enshrined in the Constitution and Convention and works with the three Bureaux in a cooperative manner. The OU is headed by a Chief of Oversight.

The Oversight Unit enjoys functional and operational independence in performing its duties.

Terms Of Reference

Under the supervision of the Evaluation Specialist the Evaluation Intern will contribute to the Unit's professional work in evaluation. This will be done under the guidance of Evaluation Specialist in OU/Evaluation (OU/E). The Evaluation Intern will discharge their functions in alignment with United Nations Evaluation Group (UNEG) norms and standards. The intern will:

Engagement

• Participate in the engagement processes and events with key stakeholders to promote uptake and use of evidence.
• Assist in convening key events and meetings with key stakeholders.

Data collection

• Conduct interviews with Key Informants.

Analysis

• Participate in interpretation of data, information and reports.
• Code textual data.
• Undertake descriptive and statistical analysis of secondary data.

Administrative

• Support the scheduling of interviews.
• Take notes from meetings and summarize key discussion points.

Products

• Review evaluation products, including: Proposals, Terms of Reference, Inception Reports, Learning event inputs, draft report, final evaluation report.
• Contribute to technical guidance.
• Draft slidedecks designed to communicate messages and information.
• Propose Standard Operating Procedures capturing processes, roles, responsibilities and sequencing of activities.
• Review and copy edit text/narratives.
• Contribute to the development of evaluation Terms of Reference.
• Co-write and review draft evaluation reports.
• Participate in the review of reports and documents as necessary.
• Develop Quality Assessment and Quality Assurance materials, tools, guidance in collaboration with Evaluation.

Supporting evaluation processes

• Support Evaluation Specialist in undertaking Quality Assessment and Assurance of evaluation reports and products.
• Support the onboarding of evaluators.
• Undertake reviews of evaluation methods and identify potential candidates for specific evaluations.
• Support Evaluation Specialist in undertaking scoping activities.

Competencies

Effective Communication; Learning and Knowledge Sharing; Results-Focused, and Teamwork and Collaboration; experience of qualitative data analysis; experience of quantitative data analysis; good analytical, communication; report-writing skills. Proven ability to process manage activities.

Qualification Required

Education: University degree in humanities, statistics, mathematics, social sciences.

Experience: No work experience required.

Languages: English at advanced level. French would be an advantage.

Remuneration Information

Unpaid internship.

Additional Information

ITU Internship Requirements:

To be eligible for an internship at the International Telecommunication Union (ITU), candidates must:

• Be under 30 years of age (Exceptions may be considered for candidates pursuing a Ph.D.).

• Be currently enrolled in an undergraduate, graduate, or post-graduate programme, or be a recent graduate (within six months prior to the start of the internship).

• Be a citizen of a Member State of ITU.

Please note that a non-remunerated internship at ITU does not carry the same conditions of employment as a short-term or fixed-term position. Medical insurance, travel, accommodation, and living expenses are the responsibility of the intern or their sponsoring institution.

Information On Recruitment Process

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - @itu.int - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

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