International Telecommunication Union is looking for an Unpaid Internship - Staff Counselling Intern

Vacancy notice no: 2397

Sector: SG

Department: HRMD

Country of contract: Switzerland

Duty station: Geneva

Type of contract: Internship

Duration of contract: 6 months (starting 1 October 2026)

Recruitment open to: External

Application deadline (Midnight Geneva Time): 31 August 2026

ORGANIZATIONAL UNIT

The General Secretariat directs administrative, human and financial resources and activities of the Union, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication/ICT matters for operational and other purposes, and the provision of legal advice to the whole of the Union. The General Secretariat coordinates the implementation of the Strategic Plan, monitors the telecommunication/ICT environment and recommends as needed action relating to the Union’s future policies and strategy. The General Secretariat ensures inter-sectoral coordination and cooperation to advance a whole of ITU approach (One-ITU) in headquarters and the field. The General Secretariat provides logistical and information technology support to the Union’s activities including conferences and global forums; the coordination of the work of the Union with the United Nations system, and other international organizations; and the engagement of the Member States, Sector Members, and Academia. The General Secretariat manages corporate governance, and strategic communications and relations with the media, different stakeholder groups as well as the general public.

Within the General Secretariat, the Human Resources Management Department (HRMD) advises the Secretary General on human resources management. It manages ITU's resources ensuring consistency with ITU strategies, policies, regulations and rules as well as UN Common System policies. It efficiently manages the human capital of the Union; creates a stimulating and supportive work environment and encourages organizational creativity and performance measurement based on results.

TERMS OF REFERENCE

Under the supervision of the Staff Counsellor, the intern will:

• Analyse the data of mental health and wellbeing surveys & assessments;
• Conduct substantive research and analysis on matters related to mental health and workplace wellbeing;
• Gather and orderly archive data and research for practical implementation;
• Contribute to the development of e-learning playlists for ITU staff related to wellbeing and mental health topics;
• Support in policy background review and compiling policies from other UN and other entities, ensuring they align with best practices.
• Contribute to the design and organization of training programs on mental health and wellbeing to enhance the capabilities of the workforce.
• Support in evaluating training program effectiveness and gathering feedback for continuous improvement.

COMPETENCIES

Familiarity with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and other relevant IT programs/applications.

Excellent analytical, research and drafting skills.

Writes clearly and effectively.

Able to work autonomously.

High level of discretion and ability to handle confidential and sensitive material.

QUALIFICATION REQUIRED

Education: University degree in Mental health or workplace wellbeing (or similar).

Experience: No work experience required.

Languages: English at advanced level. Intermediate level of French would be desirable.

ITU INTERNSHIP REQUIREMENTS

ITU Internship Requirements:

To be eligible for an internship at the International Telecommunication Union (ITU), candidates must:

• Be under 30 years of age (Exceptions may be considered for candidates pursuing a Ph.D.).
• Be currently enrolled in an undergraduate, graduate, or post-graduate programme, or be a recent graduate(within six months prior to the start of the internship).
• Be a citizen of a Member State of ITU.

ADDITIONAL INFORMATION

The intern will be attached to a direct supervisor who will provide learning opportunities by the following means:

• on-the-job training/hands-on training
• e-learning
• mentoring
• classroom training
• participation in meetings

Unpaid internship.

The internship can also be hybrid (to be discussed).

Please note that a non-remunerated internship at ITU does not carry the same conditions of employment as a short-term or fixed-term position. Medical insurance, travel, accommodation, and living expenses are the responsibility of the intern or their sponsoring institution.

INFORMATION ON RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - @itu.int - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

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