Médecins Sans Frontières is looking for a Medical Department Support Officer

We are looking for passionate candidates ready to contribute to our humanitarian mission. Below, you will find the job details and the qualifications we are looking for.

Inclusivity and Diversity at MSF

Do your qualifications and experience not exactly match all requirements of the job? At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with. We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification. We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Context & mission

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter). The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centres.

Within this context, the Medical Department Support Officer plays a key role in supporting the Medical Director and Deputy Medical Director in ensuring the efficient and effective functioning of the Medical Department. The position contributes to the coordination of activities, the structuring and management of information, and the follow-up of administrative and transversal processes. The role supports planning and strategic processes, facilitates internal coordination, and ensures that relevant information is accurately collected, structured, and accessible. By doing so, it enables the Medical Department to deliver on its operational and strategic medical objectives. The position operates at the intersection of multiple functions and requires close collaboration with various stakeholders, ensuring smooth workflows, consistency of information, and reliable support to decision-making processes across the department.

Tasks & Responsibilities

Planning, Coordination and Departmental Support

• Contribute actively to the development, consolidation, and follow-up of annual and multi-year medical plans, roadmaps, and strategic orientations, ensuring consistency and alignment of documents.
• Prepare and structure presentations, reports, briefing notes, and synthesis documents to support decision-making and communication at departmental and institutional levels.
• Organise, coordinate, and ensure follow-up of departmental and intersectional meetings, including agenda preparation, documentation, and minutes tracking.
• Coordinate the organisation of workshops, seminars, and strategic meetings in Geneva, ensuring logistical and administrative readiness.
• Ensure proper functioning of transversal platforms and forums addressing medical, operational, and strategic topics.

Information and Medical Knowledge Management

• Coordinate the systematic collection, organisation, and archiving of medical advisors’ project visit reports, ensuring structured storage and accessibility.
• Coordinate the annual medical reporting process, including planning contributions, compiling inputs, structuring content, and ensuring quality control.
• Maintain and update shared repositories, databases, and tools linked to medical priorities, projects, missions, and field activities.
• Organise and coordinate the briefing and debriefing of field medical staff, ensuring appropriate information flow with relevant medical referents.
• Support onboarding processes of new staff within the Medical Department from an administrative and coordination perspective.

Transversal Projects and Analysis

• Follow up on transversal dossiers and initiatives delegated by the Medical Director or Deputy Medical Director, ensuring timely progress and coordination.
• Collect, analyse, and synthesise quantitative and qualitative data related to medical activities, priorities, and operational trends.
• Prepare analytical outputs such as notes, summaries, and dashboards to support strategic and operational decision-making.
• Contribute to the development, improvement, and monitoring of tools supporting the implementation of medical strategies.

Human Resources – Administrative Support

• Coordinate HR-related administrative processes within the Medical Department, including position management and contract follow-up.
• Liaise with HR for job advertisement processes, pre-selection of candidates, and organisation of interviews.
• Ensure follow-up on staff absences, leave requests, travel planning, and other administrative requirements.
• Maintain oversight and validation of absence records, expenses, and administrative documentation in compliance with internal procedures.

Finance and Budget Follow-up

• Contribute to the preparation and monitoring of the Medical Department’s budget.
• Track budget consumption and proactively identify inconsistencies or potential risks.
• Control, verify, and validate invoices and expenses related to departmental activities.

Learning, Events and External Liaison

• Act as a focal point for the organisation, coordination, and follow-up of medical conferences, seminars, and learning events.
• Ensure liaison with internal MSF departments and, when required, external stakeholders, consultants, and institutions.
• Support collaboration with Learning & Development teams on medical induction processes, training activities, and strategic initiatives.

Your profile

Education

• Commercial Employee Certificate (“CFC”), Executive Assistant Certificate, or equivalent, combined with relevant professional experience in a similar role.
• A university degree (Bachelor or Master) in Public Health, Health Sciences, International Relations, Humanitarian Studies, or a related field is considered an asset.

Experience

• Experience in a coordination, support officer, or senior administrative role within a complex environment.
• Experience in information management, transversal support, or project coordination activities.
• Experience working in multicultural and multidisciplinary environments.
• Previous experience with MSF or a similar humanitarian organisation is an asset.

Languages

• Fluency in English and French (oral and written) is mandatory. Additional languages are considered an advantage.

Skills/ Technical competencies

• Strong organisational, planning, and prioritisation skills.
• Strong analytical capacity and ability to synthesise complex information.
• Proficiency with standard IT tools, including Word, Excel, PowerPoint, Outlook, and SharePoint.
• Good understanding of the humanitarian context is an asset.

Behavioural & Managerial Competencies

• Strong ability to coordinate across multiple stakeholders and functions.
• Excellent written and verbal communication skills.
• Proactive, reliable, and solution-oriented mindset.
• Ability to work autonomously while also contributing effectively to team dynamics.
• Capacity to manage multiple priorities simultaneously under time constraints.
• Strong sensitivity to multicultural environments and alignment with MSF values and principles.

Terms of employment

• Full-time position 100% (40h/week)
• Open-ended contract
• Working place: Geneva, Switzerland
• Ideal start date: September 1st, 2026
• Gross annual salary (for 100%): from CHF 87’372.- to CHF 100’608.- (salary commensurate with equivalent experience and internal salary grid)
• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.
• Relocation support available for eligible candidates.

How to apply

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

• CV (maximum 2 pages)
• Cover letter (maximum 1 page)

Documents must be submitted in either English or French.

The application deadline is : 2026-07-19

We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications. All applications will be treated confidentially. Only shortlisted candidates will be contacted. Please note that we do not wish to use the services of recruitment or placement agencies.

Médatins Sans Frontières Switzerland – is recruiting committed professionals for positions at our headquarters and in our field projects. Joining MSF means putting your skills to work for a humanitarian, medical, and independent organization active in over 70 countries, responding to emergencies and delivering quality care to people in distress. Here you will find all our career opportunities to contribute to humanitarian action, both in Switzerland and in our field projects. Find out more and discover all the offers for international mobile staff on our dedicated website:

• Get more information: here
• Access to our career site: Working with MSF OCG – IMS

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